3 Steps to Improving Your Determination

3 Steps to Improving Your Determination

Determination is your ability to align your energy and attention into a sharp focus. Want to deepen your resolve? Try these three steps: Choose practice over luck. Malcolm Gladwell wrote about the need for devoting 10,000 hours to performing a task to master it. How many of us have heard how it takes 15 years to become an overnight sensation?…

Are You Ready for Your Facebook Live Moment?

Are You Ready for Your Facebook Live Moment?

Recently, we’ve seen employees come under social attack for video-recorded incidents of horrendous customer interaction. This is a trend that will grow. Are you ready? Follow these three ideas to better prepare yourself for the Facebook “Live” era. There are no secrets. The overshare culture has taken hold of our society. Nothing is off limits. People talk about their paychecks,…