Customers want to work with organizations they can trust and trust is a scarce commodity in these economic times. Not only are people more distrustful of organizations because of our economic situation, as well as because there is so much misinformation filling the media as well as online. So what does a customer do? They look for businesses desiring a trust-based relationship. Businesses that cut the BS and be honest, listen and respond to customers are the ones who will rise above the noise of information and grow their businesses. How are you building trust for your organization with your customers?
Check out this short video for 5 ways to build customer trust.