Tag Archives: BizWizTV

The Agile Business Holiday Customer Service: Help Them Relax

I’m sure I wasn’t the only one who shook his head reading about the Black Friday Walmart shopper who resorted to using pepper spray on her fellow shoppers in order to get what she wanted before everyone else. The customer environment has changed in this new economy, and there are some important steps an Agile […]

3 Ways to Align Top Talent and Strategies

Have you changed how you approach your business in the last few years? Have your products and services shifted to meet a changing customer expectation? What kind of new innovations or initiatives are you working on to increase market share? Most businesses are operating quite differently than they have in the recent past and they […]

What’s the Point of Twitter?

Last Friday night over cards with friends I was asked, “What’s the point of Twitter?” Before I could respond, a guy waded into the conversation by saying, “There is no point. Who cares what I had for breakfast?” I realize so many people feel the same way, and they totally are missing the point and […]