4 Habits for Managers to Break

4 Habits for Managers to Break

Experience can be very helpful in many ways when leading a workforce, but not changing with the times can make that experience obsolete quickly. Following are four ingrained managerial habits I see being used in my client organizations that need to be broken immediately. Bad Habit #1: Going with what you know Tried and true ideas don’t always re-create previous…

Dealing with Entitlement

Dealing with Entitlement

Dealing with entitlements of customers and employees is a growing concern for business leaders. For example, in an online discussion, a person was upset about a restaurant wanting to charge for extra lettuce on his sandwich. How dare they! I watched the thread as people grew angry because a restaurant dared to charge for requested extra ingredients. As restaurant customers,…

Looking for Leading Indicators

Looking for Leading Indicators

What if you knew exactly what steps to take to achieve your goals in business? Would that be helpful? What if you knew exactly what your customers wanted to buy, how much risk would that minimize for you?  We are in an information age where predictive leading indicators can show you the proper steps to take to maximize your business…