Perception and Preparation Create Performance Whether you are in sales, guiding employees or dealing with upset customers, perception and preparation will determine the outcome of the situation you are facing. Perception No matter how we try to deliver information, how it is received and perceived can have all the impact in the world. Recently, I watched an […]
The process of creating success in your life is truly not that difficult to understand. It’s in the execution where most people get tripped up, because it requires a change of attitude and a change of heart. When I have shared this with audiences, I hear many comments, or as I see them, excuses, for […]
Whether you are in sales, guiding employees or dealing with upset customers, perception and preparation will determine the outcome of the situation you are facing. Perception No matter how we try to deliver information, how it is received and perceived can have all the impact in the world. Recently, I watched an overwhelmed waitress take […]
Small business owners usually focus on one of three areas of the business: addressing employee issues that can create problems and reduce service effectiveness, enjoying the passion for the task of creating their products, and making sure cash flow is in good shape. Marketing for the small business owner is frequently tossed together with what […]
Making a pile of money and keeping a pile of money are two very different things. I’m frequently puzzled by professional athletes and executives who make very good wages yet still struggle with money troubles. There are no secrets, just solid habits for building personal wealth. Live within your means. My advice to my clients for […]
Which approach best fits your style of running your small business? Are you more part of the (wolf) pack or do you align with being part of the (sheep) herd? Other than the obvious, what really is the difference? From a business standpoint, plenty. And your business results are predicated on your choice. A pack […]
As the masses are just now learning about digital assets and the exciting world of cryptocurrencies, I see many cases of FOMO (Fear Of Missing Out) causing people to jump onto a fast moving ship in volatile waters with no idea where it is going. Breathe. Cryptocurrency is not a fad. It is a change […]
Employees are moving on from companies because the employer’s work culture no longer fits their needs. I’m surprised when I ask small business owners about their work culture by how different their perspective is from that of their employees. As we see daily in the news, the evolution of culture of a workplace is changing rapidly […]
For most managers, this is proving to be a complicated generation of workers to understand and retain in the workplace. In fact, 68% of Millennials surveyed say the longest they will stay at the same employer is 3 years. Surprisingly, today the average U.S. worker spends just 15 months in one role in today’s working […]
Success as a business owner can be a constant chase. As soon as you believe you’ve figured out the puzzle, the rules change and you are chasing success in a new way all over again. How can a person continue to be successful in a constantly changing environment? Here are three habits that will bring […]